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Welcome to RocketCyber Support. We offer, email, chat, telephone and online web meetings as communication support methods. If you need technical support assistance, drop us a chat, click the submit email ticket, or call 214-295-5333 ext 2. For SOC related security incidents, select ext 3.

Our support hours are available from 8:30 am – 6:30 pm CST, Monday – Friday.
Support and SOC tickets, feature requests and help docs are available through the online portal at:


Troubleshooting, bugs, or other technical questions, submit a ticket here.

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Getting started guides, how to articles and technical documentation for configurations.

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